Privacy Policy

At CMAC Electrical (accessible via https://cmac-electrical.com/), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, purchase our products (such as wiring connectors, heating controls, wired instructions, distribution boards, or charity beanie hats), or interact with us via social media platforms like TikTok and Instagram.

This policy complies with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act.

1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we group into the following categories:

  • Identity Data: Includes your first name, last name, or username.
  • Contact Data: Includes your billing address, shipping address, email address, and telephone numbers.
  • Financial Data: Includes payment card details. Note: All transactions are processed securely through certified payment gateways. We do not store raw credit/debit card details on our local servers.
  • Transaction Data: Includes details about payments to and from you, and other products you have purchased from us.
  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Profile Data: Includes your username and password (if you choose to create an account), purchases or orders made by you, and your preferences or feedback.

2. How We Collect Your Personal Data

We collect data through direct interactions when you:

  • Browse our website or search for products.
  • Place an order as a guest or create a customer account.
  • Sign up for our newsletter or interact with our content on social media (TikTok, Instagram).
  • Contact us directly via email, customer service channels, or support forms.
  • Automated technologies: As you interact with our website, we automatically collect Technical Data using cookies and similar tracking technologies.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data under the following circumstances:

  • To Fulfil Your Order: To process and deliver your electrical products, manage payments, and send order updates.
  • To Manage Our Relationship: To register you as a new customer, manage your account, and handle returns, refunds, or customer support queries.
  • To Improve Our Website & Services: To administer our site, run data analytics, prevent fraud, and ensure network security.
  • Marketing & Communications: To send you updates or promotional offers only if you have explicitly opted in. Newsletter subscriptions are completely separate from essential order-fulfillment communications.

4. Disclosure of Your Data

We treat your personal data with strict confidentiality. We may share your data with trusted third parties strictly required to run our business operations, including:

  • Secure payment processors (for credit/debit cards, Apple Pay, and Google Pay).
  • Courier and logistics partners responsible for fast and reliable nationwide delivery across Ireland.
  • Professional service providers who assist with IT infrastructure, web hosting, and analytics.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorised manner. Access to your personal data is restricted to authorized personnel and trusted partners who have a business need to know.

6. Your Data Protection Rights

Under Irish and EU GDPR data protection laws, you have the following rights regarding your personal data:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You can request that we erase your personal data under certain conditions (“right to be forgotten”).
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to object: You can object to our processing of your personal data, including opting out of direct marketing at any time.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, in a structured, commonly used format.

To exercise any of these rights, please contact us directly.

7. Third-Party Links & Social Media

Our website may include links to third-party websites, plug-ins, and social media platforms (such as TikTok and Instagram). If you click on those links or interact with our pages on third-party platforms, those third parties may collect data about you. We do not control these external websites and are not responsible for their privacy statements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in legal obligations or operational practices. Any updates will be posted directly on this page with a revised “28/10/2026” date.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to make a complaint, please contact CMAC Electrical through our official website: https://cmacsolutions.com/contact-us/.

Last Updated: October 2026